Postage and Delivery Services
We know that nobody likes high prices for postage and for a number of years, we have subsidised your postage. However, due to the present climate, we can no longer afford to do this. We have therefore intigrated Royal Mail postage into our website. Royal Mail postage is calculated on both weight and dimentions. To keep your costs down, we have now also introduced 2nd Class Postage as an option.
We aim to ship all orders on the same day if the order reaches us by 2pm. Royal Mail collect the postage from our premises Monday to Friday so we are unable to ship during Weekends or on National Bank Holidays. All orders received during these periods will be shipped the following working day.
Our International Postage Services
The ability to order on our website from outside the United Kingdom has now been withdrawn from the website.
As of 1st January 2022, new rules and taffifs were applied when exporting goods from the UK to the EU and Norway. After 10 years of building our customer base overseas, it is with great regret that we have made the decision to no longer export our goods overseas. The new advanced customs submissions and advance charges and payment of VAT, no longer make this viable for us. This decision has not been taken lightly. After all, our Norway customer base was bigger than the UK. We would like to thank all our overseas customers for their dedicated loyalty over the years.