About Our National and International Postage and Delivery Services
We know that nobody likes high prices for postage! However, Royal Mail postage and delivery prices are complex as they are based upon combined weights and package size and we have therefore based our postage and delivery services prices on average orders received. This would be a small parcel (that’s everything over the size of a 10ml Bottle) weighing up to 500g. We have tried other UK Couriers which turned out to be unreliable!
More customers gain from our postage prices than lose out and we always point out that we make no profit from our postage and don’t charge extra for packaging etc. Our website prices are based upon Royal Mail Online Postage and the prices can be checked at https://www.royalmail.com/price-finder. If there is a substancial difference (ie over 50p) in the postage costs and what you have been charged, we refund the difference.
Please note that outside of the United Kingdom (where we are based) and the European Union, only customers ordering from Australia, Norway, United Arab Emirates and United States of America can order direct from the website. We do post worldwide but you will need to contact us for postage quotes to your country if not listed.
We aim to ship all orders on the same day if the order reaches us by 2pm. Royal Mail collect the postage from our premises Monday to Friday so we are unable to ship during Weekends or on National Bank Holidays. All orders received during these periods will be shipped the following working day.
Our Postage and Delivery Services – UK
There is an option at the end of checkout to Click & Collect from the store. This is a great idea if you want to reserve an item. All click and collect orders must be paid in full online at the time of ordering. We cannot take payment over the telephone.
First Class Post – £3.68 (For orders up to £14.99)
First Class Signed – £4.68 (For orders from £15.00 to £39.99)
FREE 1st Class Signed Postage ( For orders over £40.00) – £0.00
Our International Postage Services
Please ensure that you are fully aware of the Custom and Import Laws relating to your Country. All items being shipped out of the United Kingdom are required to be delared to customs. We will not be held liable or suffer loss if you are now allowed to import the items you have ordered (ie: Nicotine). If your items are held by your Countries Customs Authority we are unable to refund you unless they are returned to us. In this case, we will refund the cost of your order less any postage we have paid.
First Class Airmail (Under £15.00) – £7.50 GBP
First Class Airmail ” International Tracked and Signature (Over £15.00) – £11.80 GBP
Internasjonal førsteklasses luftpost (under £ 15.00) – £7.50 GBP
Internasjonal førsteklasses luftpost signert for (over £ 15.00) – £11.80 GBP
First Class Airmail “International Signed” – £18.50
First Class Airmail “Tracked & Signed” – £20.55
بريد جوي من الدرجة الأولى “تعقب وتوقيع دولي” – £16.30 جنيهًا إسترلينيًا
Авиапочта первого класса с отслеживанием и подписью – £11,80 фунтов стерлингов.
Please contact us with your order requirements if you are not listed in the above countries and we will quote your postage